At YOC Store, your privacy matters. This policy explains how we collect, use, and protect your personal information when you shop with us. By using our website or placing an order, you agree to the practices described here.
1 Information We Collect
We collect information you provide when you:
- Place an order — name, phone number, email, and shipping address
- Contact us via WhatsApp, email, or our contact form
- Browse our website — device info, IP address, browser type, pages visited
We do not collect payment card details directly. Payments via JazzCash, EasyPaisa, or bank transfer are processed on their own secure platforms.
2 How We Use Your Information
- Process and fulfill your orders
- Confirm your order and send delivery updates
- Respond to inquiries and customer service requests
- Send promotional messages (with your consent) via email or WhatsApp
- Improve our website and shopping experience
- Prevent fraud and maintain site security
3 Data Sharing
We do not sell, rent, or trade your personal information. We may share it only with:
- Courier / delivery partners — name, address, and phone to fulfill your order
- Payment platforms — JazzCash, EasyPaisa (only when you initiate payment)
- Legal authorities — if required by law or to protect our rights
4 Cookies
Our website uses cookies to improve your experience — they help remember your shopping cart and preferences. You can disable cookies in your browser settings, but some features may not work correctly without them.
5 Data Security
We take appropriate technical measures to protect your data from unauthorised access or disclosure. Your order data is stored securely. However, no method of internet transmission is 100% secure.
6 Your Rights
- Request access to the personal data we hold about you
- Ask us to correct inaccurate information
- Request deletion of your personal data (subject to legal obligations)
- Opt out of marketing communications at any time
To exercise these rights, email us at support@yocstore.com.
7 Third-Party Links
Our website may link to third-party sites (e.g. social media). We are not responsible for their privacy practices and encourage you to review their policies separately.
8 Policy Updates
We may update this policy from time to time. Significant changes will be announced on our website. Continued use of our site after changes means you accept the updated policy.